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Newspapers Need to Make Transition for Successful Digital Future

WAN-IFRA International Newsroom Summit 2011

The Media Briefing is an official media partner of the upcoming WAN-IFRA International Newsroom Summit taking place ins Zurich in June.  The WAN-IFRA team have put together a great programme which will give some new insight into the future for newspapers – arguably the media sector with the toughest of digital challenges. I am chairing a panel at the end of the conference where, amongst others, we will be talking with Will Lewis from News International – now that will be interesting.

John Paton, the CEO of Journal Register Co. in the U.S., and one of  the keynote speakers and doesn’t mince words when discussing his company’s “digital first” transformational strategy.

“Stop listening to print people and put the digital people in charge – of everything,”  he says.

Full details about the event can be found at http://www.wan-ifra.org/node/31877

Since Paton’s appointment as CEO in early 2010, The Journal Register Co., which publishes 27 dailies and hundreds of non-dailies, has frequently been hailed as an example of how to innovate dramatically – particularly impressive given the company’s past financial difficulties, which led to a brief bankruptcy and re-emergence in 2009.

“The most important and most opportunistic time is now for newspapers to make that transition from what we were to what we are going to be,” says Paton.

The Summit’s scope takes into account everything from paid-content models to the potential impact of new platforms (such as tablets) to newsroom integration.

Conference highlights include:

– One year on since the new newsroom, by Ralph Grosse-Bley, Editor-in-Chief of Ringier in Switzerland, who will explain how the company has integrated its completely newly designed newsroom with its four Blick products: Blick, Sonntags Blick, Blick am Abend and the Blick.ch website. 

– The quest to go fully digital by 2015 without completely abandoning print, by Erling Tind Larson, who is Digital Manager of Berlingske Media in Denmark. Larson is heading up the company’s B.T. website which is the fastest growing online news site in Denmark, and in the midst of pushing much of its resources to digital. 

– The technical developer has never been more important, by Espen Egil Hanson, Editor-in-Chief of VG Digital News & Media in Norway, which has been at the forefront of everything digital and thrives on embracing the latest technologies to exploit its vast multimedia content.

– The future of news and digital content: mobile, social, apps, ad-supported – and paid? By Gerd Leonhard, Media Futurist and CEO, The Futures Agency in Switzerland, who will give the Day Two keynote. The Wall Street Journal calls Leonhard “one of the leading Media Futurists in the World.”

– Paid-content strategies, by Neil Thackray, Co-Founder of Briefing Media Limited, who will be examining what he dubs “The Great Content Debate”, as well as Will Lewis – a man uniquely well placed to consider the issue as Group General Manager of News International.

Other speakers include: Robert Picard, Director of Research, Reuters Institute, University of Oxford, UK, Wolfgang Büchner, Editor-in-Chief, Deutsche Presse-Agentur GmbH (dpa), Germany, Justin Williams, Assistant Editor, Telegraph Media Group, UK, Alan McLean, Assistant Editor, Interactive News, New York Times, USA, Katherine Silver, Head of Marketing Development, Archant, UK, Dr. Aralynn McMane, Executive Director for Young Readership Development, WAN-IFRA, France, Sarah Schantin Williams, Senior Associate Consultant, WAN-IFRA, Germany, and more. 

For the evolving conference programme, registration and other information, please consult http://www.wan-ifra.org/node/31877

April 30, 2011 Posted by | Uncategorized | 1 Comment

How do you run a conference in a digital age? The same way, but smarter

Although some people thought a conference about running conferences organised on April 1 must be some sort of a joke, the Conference for Conference Professionals was anything but funny.

Its mission: to find out the health of the conference business. In a vote at the beginning of the day, only seven percent of delegates thought the standard conference format was “Engaging informative and highly valuable”. But despite that, only 16 percent of delegates admitted that their own organisation needed fundamental change.

What does this mean? It shows the idea the events industry is largely unaffected by the digital revolution is a myth.

Informa , Incisive adapting their events models

– In a video interview, Peter Rigby, CEO of Informa, said that his business been had been robust, not least because his company has been only marginally affected by declining advertising revenues. Rigby argued the digital revolution had aided the conference business: so much work is now done in front of a screen, he claimed, that meeting people was more important than ever. However he acknowledged that events of the future had to be “different and exciting”.

Tim Weller of Incisive Media said that small event organisers that don’t inspire and motivate delegates to engage with a brand more than once a year will stay small organisers.

Conference biz too complacent?

It’s possible that the greatest threat to the conference industry is complacency born of the relative robustness of the model during the last recession and the continuing media revolution. While readers and advertisers have been steadily shifting away from print, leading to wholesale strategic shifts in most print media companies, the conference delegate and sponsorship market has trundled on.

Does that mean event organisers can ignore the media revolution around them? For some delegates that is precisely their plan. It could even be most of them. During a Q&A session, one attendee argued that his target market were not users of social media. He scornfully dismissed the Twitterfall being displayed on the stage and said that it might be relevant to his business in ten years’ time, but not today.

As I listened I was reminded of print publishers 15 years ago. Our print brands will see us through, many argued. Is the conference industry making the same mistake?

Livestreaming cannibalisation worry

Many delegates said they were worried livestreaming their events via online video would compromise delegate sales – just as print publishers worry web publishing cannibalises offline reading. Only a few understood that streaming is a great way to expand your audience – the trick is to make sure that the live attendee experience is not the same as the streamed experience. What is the point of attending a live event if the experience is no more interesting than watching it on a computer screen?

Some event businesses are stretching their competencies in new and exciting ways. United Business Media Loading… companies united-business-media claimed to be running more than 100 virtual events a year, not including its webinar programme. Whether you think virtual shows are compelling or not, you could not accuse UBM of ignoring the opportunity to experiment.

TED events engage online and offline

Greg Hitchins of Terrapin pointed to the success of TED which not only runs great events but has developed compelling ways for non-attendees to engage with the brand online.

As Hitchin put it out: “Most of the TED talks are pretty damn slick. Some people take six months to prepare but many presentations at our conferences look like they haven’t been prepared at all.”

What is the main challenge here? It’s same one being faced across the media: how to put the delegate, or customer, at the centre of all you do. In practical terms:

– What can we do to engage with visitors on the 364 days of the year they are not attending our event?
– How can we improve the experience of attending a conference event. As one delegate pointed out, the days of back to back Powerpoint presentations are over?

There were no more than half a dozen twitterers at this event. Many delegates complained that they could not submit questions to the panel using the mobile app provided as they did not own a smartphone. There was palpable resistance to the benefits of social media ( LinkedIn , Facebook and the like). One delegate asked: “Are we really saying that if I have 200 events that I now have to run 200 social media groups?” Er – yes!

The event industry is only at the beginning of this journey

April 9, 2011 Posted by | Uncategorized | 2 Comments